These Terms & Conditions govern your access to and use of the bt99 platform, including all sports betting, casino gaming, and financial transaction services offered to players in Bangladesh. Please read this document carefully before using bt99.
A high-level summary of the most important areas governed by bt99's Terms & Conditions. Full details are set out in the legal sections below.
You must be at least 18 years of age to register and use bt99. One account per person is permitted. bt99 reserves the right to verify your identity at any stage and to suspend accounts that do not meet eligibility requirements.
bt99 accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All balances are held in Bangladeshi Taka (৳). Minimum deposit is ৳500. Withdrawals are subject to verification and processing times.
All bonuses, free spins, and promotional credits offered by bt99 are subject to individual wagering requirements and expiry periods. Bonus abuse, including the use of multiple accounts to claim the same promotion, will result in account suspension.
bt99 is committed to responsible gaming. Players may set deposit limits, activate cooling-off periods, or request self-exclusion at any time through the account dashboard. bt99 enforces strict 18+ age verification at registration and throughout account use.
You are responsible for maintaining the confidentiality of your bt99 login credentials. bt99 uses 256-bit SSL encryption and optional two-step SMS verification. Your personal data is handled in accordance with the bt99 Privacy Policy.
Fraudulent activity, money laundering, use of automated betting systems, collusion, and any attempt to manipulate game outcomes or exploit software errors are strictly prohibited. bt99 reserves the right to void bets and suspend accounts without notice where prohibited conduct is suspected.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
By accessing, registering on, or using bt99 in any manner, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with the bt99 Privacy Policy and any game-specific or promotion-specific rules published on the Platform from time to time.
If you do not agree to these Terms & Conditions, you must immediately cease use of bt99 and must not attempt to register or access the Platform in any way.
bt99 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via the email address associated with their Account or via a prominent notice on the Platform. It is your responsibility to review these Terms periodically.
Use of bt99 is strictly restricted to individuals who are 18 years of age or older. By registering an Account, you represent and warrant that you are at least 18 years old. bt99 employs age verification procedures at registration and reserves the right to request documentary proof of age at any stage. Any Account found to belong to a player under the age of 18 will be suspended immediately, all Bets voided, and any funds returned to the payment method used for deposit.
Each player is permitted to hold one bt99 Account only. The operation of multiple Accounts by a single individual — whether under the same or different names, email addresses, or payment methods — is strictly prohibited. bt99 may merge or close duplicate Accounts and withhold any associated funds pending investigation.
You must provide accurate, current, and complete information when registering your Account, including your full legal name, date of birth, residential address, and valid contact details. You are obligated to update your Account information promptly if any details change. bt99 reserves the right to suspend or permanently close Accounts where inaccurate or misleading information has been provided.
bt99 operates a Know Your Customer (KYC) process. You may be required to submit identity documents — such as a national identity card, passport, or utility bill — before being permitted to make withdrawals or access certain Platform features. Failure to complete KYC verification within a reasonable period may result in Account restrictions.
You are solely responsible for maintaining the confidentiality of your bt99 username and password. You must not share your login credentials with any third party. bt99 strongly recommends enabling two-step SMS verification, which is available to all registered players from the Account security settings. Any activity conducted through your Account while your credentials are active will be attributed to you, regardless of whether such activity was authorised by you.
If you suspect that your Account has been accessed without your authorisation, you must notify bt99 immediately by contacting [email protected]. bt99 will take reasonable steps to investigate the matter and may temporarily suspend the Account during investigation. bt99 shall not be liable for losses arising from unauthorised access where you have failed to take reasonable steps to secure your credentials.
You may request the closure of your bt99 Account at any time by contacting customer support. Prior to closure, all pending Bets will be settled in accordance with the applicable rules, and any remaining Balance will be returned to your verified payment method after applicable checks. bt99 may also close or suspend an Account at its discretion where a breach of these Terms is identified.
bt99 accepts deposits and processes withdrawals via the following payment methods available to Bangladesh players: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Additional methods may be added or removed from time to time, and current options will be displayed at the cashier section of the Platform.
All Account Balances, Bets, winnings, and transactions on bt99 are denominated in Bangladeshi Taka (৳). bt99 does not support multi-currency Accounts. Any funds deposited in a currency other than BDT will not be accepted.
bt99 offers a range of promotional bonuses, including welcome bonuses, deposit match bonuses, free spin awards, and cashback offers. All bonuses are subject to the specific terms and conditions published alongside each individual promotion, including wagering requirements, minimum odds restrictions, eligible games, and expiry periods.
Bonus Funds must be wagered a specified number of times before any associated winnings can be withdrawn. The applicable wagering multiplier will be stated on each promotion page. Wagering completed on certain game categories — including live casino table games and in-play sports markets — may contribute at a reduced rate as specified per promotion.
The following conduct constitutes bonus abuse and is strictly prohibited:
Where bt99 determines that bonus abuse has occurred, it reserves the right to void any associated winnings, forfeit bonus balances, and permanently close the Account in question.
bt99 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh are offered at bt99's sole discretion and do not create any ongoing entitlement.
All sports bets placed on bt99 are subject to the sports betting rules published in the relevant section of the Platform. In the event of a dispute regarding the settlement of a bet, the bt99 sports rules shall be the definitive reference. bt99 reserves the right to suspend betting markets, void bets, or delay settlement where match-fixing, data errors, or other integrity concerns are identified.
All casino games, including slots, live dealer tables, and crash games, are operated using certified random number generators or live streams from licensed third-party providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. The return-to-player (RTP) percentage for each game is available within the game information panel. Casino game outcomes are final once the game round is complete.
Minimum and maximum stake limits apply to all betting markets and casino games on bt99. These limits are displayed at the point of placing a Bet or within the game interface. bt99 reserves the right to impose individual stake limits on player Accounts at its discretion where unusual betting patterns are identified.
In the event of a system error, technical malfunction, or software fault that results in an incorrect display of odds, game outcomes, or balance information, bt99 reserves the right to void the affected Bets and restore Balances to their pre-error state. bt99 shall not be liable for losses arising from reliance on erroneous information displayed due to a technical fault.
The following conduct is strictly prohibited on bt99 and may result in immediate Account suspension, forfeiture of funds, and referral to relevant authorities:
All content on the bt99 Platform — including but not limited to software, source code, design elements, graphics, logos, text, game assets, and data compilations — is the exclusive intellectual property of bt99 or its licensed content providers. Nothing in these Terms shall be construed as transferring any intellectual property rights to you.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal entertainment purposes. You must not reproduce, copy, distribute, modify, reverse-engineer, or create derivative works from any bt99 content without express prior written consent from bt99.
To the fullest extent permitted by applicable law, bt99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, loss of opportunity, or loss of goodwill.
bt99's total aggregate liability to you in respect of any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you into your bt99 Account during the 30-day period immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude bt99's liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation, to the extent that such limitation or exclusion is not permitted by applicable law.
bt99 collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
bt99 implements appropriate technical and organisational measures to protect your personal data, including 256-bit SSL encryption of all data transmitted between your device and the Platform. bt99 will not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and fraud prevention services solely as necessary to operate the Platform and comply with legal obligations.
For full details of how bt99 handles your personal information, including your rights of access, correction, and deletion, please refer to the Privacy Policy.
bt99 is committed to promoting responsible gaming and providing tools that help players manage their betting activity. The following responsible gaming features are available to all registered players from the Account dashboard:
If you believe that gambling is negatively affecting your life or the lives of those around you, please visit the Responsible Gaming page or contact bt99 support at [email protected] for guidance and assistance.
bt99 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, bt99 will provide reasonable advance notice to registered players via email or a prominent on-Platform notification. Your continued use of bt99 following the effective date of any amendment constitutes your acceptance of the revised Terms.
It is your responsibility to review these Terms periodically. The current version of these Terms, together with its effective date, is always accessible on this page. Historical versions of these Terms may be requested by contacting [email protected].
These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with applicable law. bt99 operates as an international online platform serving the Bangladesh market.
In the event of a dispute between you and bt99 regarding the settlement of a Bet, game outcome, Account balance, or any other matter, you should first contact bt99 customer support at [email protected] to seek an informal resolution. bt99 aims to respond to all formal complaints within 5 business days (Bangladesh Standard Time, UTC+6).
Where an informal resolution cannot be reached, the dispute may be escalated through formal dispute resolution procedures. bt99 maintains records of all Account activity, bet settlements, and transaction history, which shall constitute the primary evidence in any dispute resolution process.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the bt99 Platform generally, please contact the bt99 support team using the following details:
For responsible gaming support, self-exclusion requests, or concerns about problem gambling, please visit the dedicated Responsible Gaming page or email [email protected] with the subject line "Responsible Gaming Request".
For frequently asked questions covering registration, payments via bKash and Nagad, account verification, and game rules, please visit the FAQ page.
Visit our FAQ for quick answers, explore cricket betting and slots, or log in to your bt99 account to manage your settings and responsible gaming tools.